Technical Customer Support Representative
Position Title Technical Customer Support Representative Job Description The Technical Customer Support Representative position is a new addition to a growing customer...
Regular cleaning and maintenance are essential in prolonging the life and safety of your Hettich equipment. Please refer to the unit’s operator manual and follow the instructions. These actions will not only prolong the life and security of your product; it will reduce unnecessary repair costs for long-term worry-free operation.
The following is a set of recommendations to follow. We suggest to clean and visually inspect your equipment on a weekly basis. The information presented in this article does not replace the instructions outlined in the operator manual.
Switch off the device and disconnect the centrifuge from the power supply.
For cleaning, use appropriate PPE (personal protective equipment, e.g., rubber gloves).
Use a detergent with a pH value of 5-8 or a 70% alcohol solution and slightly damp paper towels.
Please contact Hettich directly for the decontamination procedure from hazardous substances.
Remove the centrifuge accessories such as rotor, buckets, and inserts separately.
Clean the centrifuge chamber and the motor shaft thoroughly.
Clean the accessories and pay attention to the rotor trunnions and of the buckets.
Lubricate all contact points (using Hettich grease no. 4051) such as the motor shaft, the rotor trunnions, and buckets. Please note: Remove excess grease in the centrifuge chamber.
Check the accessories for corrosion, cracks, or other damage.
Replace the accessories in reverse order and perform a test run without samples.
Hettich products help you achieve optimal results for your application and perform to the specifications outlined in the operators manual. Please refer to the product manual for specific information concerning the operation and proper maintenance of your Hettich equipment. For application-specific details and settings, see your organizations’ standard operating procedure.
As always, our Hettich representatives are here-to-help determine which Hettich products and accessories best fit your laboratory requirements.
Please complete the form below to receive more information.