Support

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We are dedicated to provide industry leading customer service and product support. See links below for support resources or contact us and let us know how we can serve you best.

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Product Support

Get in touch with our product support team for assistance with your Hettich product(s).

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Find your local sales rep. and reach out to them directly with any sales-related inquiries.

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Resource Library

Search our extensive Resource Library for articles, documents, videos and more.

Centrifuge Configuration

A centrifuge package consists of many parts and accessories. The chart below helps you identify each piece.

RCF Calculator to calculate radius of Hettich Centrifuge

RCF/RPM Calculator

Our RCF or RPM calculator will help you determine the RCF or RPM value for your centrifugation cycle.

Determine RCF/RPM

Maintenance Agreements

Keep your lab running and optimize the performance of your instrument with Hettich Service Agreements. We offer various preventative maintenance plans and services to protect your investment and help avoid unnecessary downtime.

Service Agreement Request

Frequently Asked Questions (FAQ)

See our FAQ for answers to common customer service, technical service, and product related questions.

Featured Resources

Centrifuge Cleaning and Care | Instructional Video

Centrifuge Cleaning and Care | Instructional Video

Regular cleaning and maintenance are essential in prolonging the life and safety of your Hettich equipment. Please refer to the unit’s operator manual and follow the instructions. These actions will… Read More

File type: Video
How to Install Centrifuge Rotor

How to Install Centrifuge Rotor

Video demo of how to install a centrifuge rotor on most Hettich models. Read More

File type: Video
How to Remove Centrifuge Transport Bolts

How to Remove Centrifuge Transport Bolts

Video demo of how to remove centrifuge transports bolts on most models. Read More

File type: Video
MSDS 4051 Hettich Grease

Hettich Grease 4051

MSDS for Hettich Grease Part. No. 4051. Read More

File type: PDF
File size: 479.8 kb
Download
Hettich | E Plus Control Panel | Programming

Hettich | E Plus Control Panel | Programming

The Hettich E Plus control panel is featured on the Hettich EBA 200 and EBA 200 S, HAEMATOKRIT 200, and MIKRO 185 benchtop centrifuges. In this video learn how to view and program the centrifuge parameters. Read More

File type: Video
Hettich | M Control Panel | Programming

Hettich | M Control Panel | Programming

The Hettich M series control panel is featured on the Hettich EBA 280 and EBA 280 S small bench top centrifuge. In this video learn how to view and program the centrifuge parameters. Read More

File type: Video

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    Hettich
    North America

    100 Cummings Center, Ste 136L
    Beverly, Massachusetts 01915
    United States

    Hours of Operation:
    Monday – Friday 8:30 AM – 5:00 PM
    Eastern Standard Time
    Closed most Holidays

    Toll Free: 1 (866) 370-4388
    Phone: (978) 232-3957