Interested in Hettich products and services, but unsure where to begin? We are here to help. Below, please find information and resources to help you get started with Hettich products.
Over 120 Years of Quality, Safety and Reliability.
Hettich North America is situated just outside of Boston in Beverly, MA. We are a subsidiary of Andreas Hettich GmbH, serving customers in the U.S. and Canada. Our team provides sales, customer service, technical support, and logistics, and we are available to assist you in real time.
We offer a wide range of quiet, reliable, and safe laboratory equipment to meet the diverse needs of today’s evolving laboratories. In addition to our Hettich-branded centrifuges and incubators, we have partnered with manufacturers that provide high-quality equipment for cold storage and controlled environments, enhancing our offerings. This makes it easier for you to fulfill your needs, purchase, support, and maintain your lab equipment for the long term.
Our extensive network of distribution partners, GPO networks, and direct relationships makes it easy for you to acquire our products and services. We will work with you directly to determine the most efficient way to purchase our products, tailored to your timeframe and budget.
We provide comprehensive pre- and post-sale support throughout the entire lifespan of your product. Whether over the phone, online, or in person, our team of experienced sales and service representatives is committed to ensuring you stay up and running.
We take pride in our German-manufactured products and offer a comprehensive 5-year warranty on our centrifuges and incubators. In addition, our local technical support representatives are available to assist you with all your maintenance needs. Our HettServe program provides maintenance agreements tailored to meet the specific needs and goals of your laboratory.
We manufacture our products in accordance with strict regulatory guidelines to ensure user safety and quality assurance. Our products are TÜV certified, and we are an FDA-registered and audited manufacturer. Our products are safety-tested and certified to meet all relevant global production standards.
Hettich equipment is manufactured in Germany using high-quality, durable materials to ensure extended product life. Our centrifuges and incubators require low-cost preventative maintenance to ensure operational efficiency. These units have a long service life, and spare parts are available for up to 10 years after the product becomes obsolete.
Hettich centrifuges and incubators are designed for quiet operation, ensuring they do not impact a lab’s noise levels. Our thoughtful product design, intuitive control panels, and high-quality materials make our products easy to use, operate, clean, and maintain.
The Hettich Sales Team offers exceptional support for your lab throughout the pre- and post-sale process. Whether you have questions, concerns, or planning requests, we’re here to assist you. From new product inquiries to ongoing equipment support, our team collaborates with you to ensure uptime and effective lifecycle planning. Count on us as your reliable partner every step of the way.
Find your local rep.Find answers to frequently asked questions.
Hettich territory managers are located throughout the U.S. and Canada to assist you with all your equipment needs. Find your local rep or contact customer service, and we will connect you.
Hettich established agreements with prominent GPOs, including Vizient, Premier, and the BCA. We will ensure that you obtain the best price in relation to your GPO affiliation and volume commitment.
Yes, Hettich products are available and listed on the GSA e-cat system through various vendors.
For brochures, how-to videos, operator’s manuals, and other supporting documentation, please visit our vast resource library.
Hettich branded products sold in the U.S. and Canada ship with a full Five (5) Year Warranty. Please check with your local Hettich representative for warranty information in other parts of the world.
Established in 2003, Hettich North America reflects our worldwide commitment to providing industry-leading customer service and product support. We provide localized and regional representation across the U.S. and Canada. We are located just north of Boston in Beverly, Massachusetts.
Contact technical service to confirm the part I.D. and to order Hettich authorized spare parts.
Getting started with Hettich is easy. Please don’t hesitate to contact us with any questions you may have.
